Terms of Use

1. Acceptance of Terms

By accessing, browsing or otherwise using the Site, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you must not use the Site.

You represent that you are at least the age of majority in your province or territory of residence, or that you are using the Site under the supervision of a parent or legal guardian. If you use the Site on behalf of a business or other organization, you confirm that you have authority to bind that organization to these Terms, and “you” includes that organization.

2. Intellectual Property

The Site and everything on it is owned by Lead Forge Media or by our clients and licensors, and is protected by the Copyright Act (Canada), the Trademarks Act (Canada) and other Canadian and international intellectual property laws. This includes text, graphics, logos, icons, images, photographs, illustrations, audio and video, page layouts, user-interface design, source code, HTML, CSS, scripts, software, and the selection and arrangement of all of these (together, the “Content”).

Portfolio items, case studies, client logos, client websites and client brand assets shown on the Site belong to the respective clients and are displayed with their permission. Nothing on the Site grants you any right or licence to use a client’s name, logo, trademark or work.

“Lead Forge Media” and our logos are trademarks of Lead Forge Media, whether or not registered. Other names and logos on the Site may be trademarks of their owners and are used for identification only.

You may view the Site and print or download a single copy of pages for your own personal, non-commercial use, provided you keep all copyright and proprietary notices intact. You may not otherwise copy, reproduce, republish, upload, post, transmit, distribute, modify, create derivative works from, publicly display, frame, mirror, sell or otherwise exploit any Content without our prior written consent. Any use of the Content not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark and other laws.

3. Portfolio, Testimonials and Results Disclaimer

The portfolio pieces, case studies, metrics and results shown on the Site describe work we performed for specific clients under specific circumstances. They are provided for illustration only. Past results do not guarantee, predict or imply that you will achieve the same or similar outcomes. Results depend on many factors outside our control, including your industry, market, budget, competition, content, timing and your own effort.

Testimonials and reviews on the Site reflect the real experiences and opinions of individual clients. They are not representative of every client’s experience, are not a guarantee of future performance, and have not been independently verified unless stated otherwise. Testimonials may be edited for length or clarity without changing their meaning.

Client names, logos and work samples appear on the Site with the client’s permission. Their appearance does not mean the client endorses the Site, these Terms or any particular service, and does not mean we are affiliated with, sponsored by or acting on behalf of that client beyond the work described.

Some portfolio pieces may show work completed in collaboration with other agencies, contractors or in-house client teams. Where this is the case, we take credit only for the portion of the work we performed.

4. No Professional Advice

The articles, blog posts, guides, resources, newsletters and other informational Content on the Site are provided for general information and educational purposes only. They reflect our opinions and experience at the time of writing and may not be accurate, complete or current.

Nothing on the Site is legal, financial, accounting, tax, marketing, technical, security or other professional advice, and it is not a substitute for advice from a qualified professional who knows your situation. You should not act or refrain from acting on the basis of any Content without first obtaining appropriate professional advice. Reading the Site, subscribing to our newsletter or contacting us does not create a client, advisory or fiduciary relationship with Lead Forge Media.

Any reference on the Site to a product, service, platform, tool or third party is for information only and is not an endorsement or recommendation.

5. Permitted Use

You may use the Site only for lawful purposes and in accordance with these Terms. Without limiting the above, you agree that you will not:

1. use any robot, spider, crawler, scraper, data-mining tool or other automated means to access, copy, index or collect Content or data from the Site, except for search engines operating within our robots.txt directives;
2. reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, structure or underlying ideas of the Site or any software it uses;
3. copy, reproduce or imitate the design, layout, look and feel, graphics or code of the Site or of any portfolio website shown on it;
4. interfere with or disrupt the Site or the servers and networks connected to it, including by introducing viruses, malware or other harmful code, or by launching denial-of-service attacks;
5. attempt to gain unauthorized access to any part of the Site, other users’ information, or any systems or networks connected to the Site;
6. probe, scan or test the vulnerability of the Site or breach any security or authentication measures;
7. impersonate Lead Forge Media, our staff or any other person, or misrepresent your affiliation with any person or organization;
8. use the Site to send spam, chain letters or unsolicited commercial communications, or submit false, misleading or fraudulent information through any form on the Site;
9. frame, mirror or deep-link to the Site in a way that misrepresents its source or ownership;
10. remove, obscure or alter any copyright, trademark or other proprietary notice on the Site; or
11. use the Site in any way that violates any applicable federal, provincial, local or international law or regulation, including Canada’s Anti-Spam Legislation (CASL) and the Personal Information Protection Act (British Columbia).

We may monitor use of the Site and may, without notice, restrict, suspend or terminate your access if we reasonably believe you have breached these Terms. We may also report unlawful activity to the appropriate authorities and cooperate with any resulting investigation.

6. Submissions, Contact Forms and Newsletter

Contact and quote requests. When you submit a contact form, quote request or other inquiry through the Site, you agree to provide accurate and complete information. Submitting an inquiry does not create a contract between you and Lead Forge Media, and we are not obliged to respond or to accept any project. Any proposal, estimate or quote we send in response is an invitation to discuss, not a binding offer, unless it says otherwise and is signed by both parties.

What you send us. You retain ownership of the materials you submit. By submitting them, you grant us a non-exclusive, royalty-free licence to use them solely to evaluate and respond to your inquiry. Please do not send confidential information, trade secrets, passwords or credentials through a web form. We may treat unsolicited ideas, suggestions or feedback as non-confidential and may use them without obligation to you.

Newsletter. If you subscribe to our newsletter, you consent to receive commercial electronic messages from Lead Forge Media in accordance with Canada’s Anti-Spam Legislation. You may unsubscribe at any time using the link in any message or by contacting us at support@leadforgemedia.com. Unsubscribing may take up to 10 business days to process.

Privacy. Personal information collected through the Site is handled in accordance with our Privacy Policy and the Personal Information Protection Act (British Columbia). By using the Site, you consent to that handling.

7. Third-Party Links

The Site may contain links to websites, tools, platforms and resources operated by third parties, including client websites in our portfolio, social media platforms, hosting and software providers, and sources cited in our articles. These links are provided for your convenience only.

We do not own, operate, control or monitor third-party websites, and we are not responsible for their content, accuracy, availability, security, privacy practices or terms. A link does not mean we endorse the third party or its products or services. When you leave the Site, you do so at your own risk, and the third party’s terms and privacy policy govern your use of its site.

We have no responsibility for any transaction, dispute or loss arising between you and any third party, including any client whose website you reach through our portfolio.

8. No Warranty

The Site and all Content are provided on an “as is” and “as available” basis, without any representation, warranty or condition of any kind, whether express, implied, statutory or otherwise. To the fullest extent permitted by applicable law, Lead Forge Media disclaims all warranties and conditions, including implied warranties and conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

Without limiting the above, we do not warrant that:

• the Site will be uninterrupted, timely, secure or error-free;
• any defects or errors will be corrected;
• the Site or the servers that make it available are free of viruses or other harmful components; or
• the Content is accurate, complete, reliable or current.

We may change, suspend or discontinue any part of the Site at any time without notice. You are responsible for taking your own precautions, including appropriate anti-virus software and backups, when accessing the Site.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, the exclusions apply to the fullest extent permitted by the laws of British Columbia.

9. Limitation of Liability

To the fullest extent permitted by the laws of British Columbia and Canada, Lead Forge Media, its owners, directors, officers, employees, contractors, agents, licensors and clients (the “Released Parties”) will not be liable to you or to any third party for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill, data or opportunity, arising out of or in connection with your access to or use of (or inability to access or use) the Site or the Content, however caused and under any theory of liability, including breach of contract, tort (including negligence), breach of statutory duty or otherwise, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, the total aggregate liability of the Released Parties for all claims arising out of or relating to the Site or these Terms will not exceed one hundred Canadian dollars (CAD $100).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. Where the Business Practices and Consumer Protection Act (British Columbia) or other consumer protection legislation gives you rights that cannot be waived, those rights are not affected by these Terms.

You agree to indemnify and hold harmless the Released Parties from any claims, losses, damages, liabilities and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Site.

This section applies to the Site and its Content only. Liability for design, development and related services we deliver to clients is governed by the separate written agreement described in section 10.

10. Service Engagements

These Terms govern your use of the Site only. They do not govern any web design, development, branding, marketing, hosting, maintenance or other services that Lead Forge Media provides to clients.

All such services are governed exclusively by a separate written services agreement, proposal or statement of work signed by Lead Forge Media and the client. That agreement sets out the scope of work, fees, payment schedule, deposits, timelines, revisions, ownership of deliverables, confidentiality, cancellation and refund terms, warranties and limitations of liability for the engagement. If there is any conflict between these Terms and a signed services agreement, the services agreement prevails with respect to the services.

No services are sold, and no payments or deposits are collected, through the Site. Descriptions of services, pricing ranges or packages on the Site are for general information only and are not offers. A binding engagement exists only when a written agreement has been signed by both parties.

11. Governing Law and Disputes

These Terms, and any dispute or claim arising out of or in connection with them or your use of the Site (including non-contractual disputes or claims), are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable in British Columbia, without regard to conflict-of-laws principles.

You irrevocably submit to the exclusive jurisdiction of the courts of British Columbia, sitting in Vancouver, for the resolution of any such dispute or claim, and waive any objection to those courts on the grounds of venue or inconvenient forum. Despite the above, we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights.

Before commencing any legal proceeding, you agree to first contact us at support@leadforgemedia.com and make a good-faith attempt to resolve the dispute informally for a period of at least 30 days.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms. If you access the Site from outside Canada, you do so on your own initiative and are responsible for compliance with local laws.

12. Changes to These Terms

We may revise these Terms at any time at our sole discretion. When we do, we will post the updated Terms on this page and change the “Last updated” date at the top. For material changes we may also provide additional notice, such as a notice on the Site’s home page or an email to newsletter subscribers.

Changes take effect when posted. Your continued use of the Site after the updated Terms are posted means you accept the changes. If you do not agree to the revised Terms, you must stop using the Site. We encourage you to review this page periodically.

We may also change, suspend or discontinue any feature of the Site at any time without notice and without liability to you.

13. General Provisions and Contact

Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and Lead Forge Media regarding your use of the Site and replace any earlier terms for the Site.

Severability. If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permitted and the remaining provisions remain in full force.

No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

Assignment. You may not assign or transfer your rights or obligations under these Terms. We may assign these Terms without restriction, including to a successor in a sale of our business.

Survival. Sections 2, 3, 4, 7, 8, 9, 11 and 13 survive any termination of your access to the Site.

Language. These Terms are drafted in English. Any translation is for convenience only; the English version governs.

Contact. Questions about these Terms may be sent to: